Facts and Other Info

Most of my cakes are unusual - and I hope, wonderful pieces of art that will be the talking point of your event. I take great delight in designing, decorating, painting something that will create a smile.

Important Information

Making cakes is a joy and I love what I do, however, baking and decorating is balanced with my full-time job (not in the baking industry).

Therefore I do not initially advertise my phone number or address - but please don't hesitate. to contact me via email and I will provide contact details at that time;

 

Please note that the kitchen, is registered through the City of Casey for health and safety purposes and I C Sugar is a listed Australian Business.

ABN:  83 415 547 224

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Please find below, my "terms and conditions", some facts and general information. I have tried to cover most questions but if you have something else that I haven't listed please feel free to send me an email. ​

  • PRICE

    This is a hard one as the time it takes to make a cake is mostly labor. Most of my cakes take 10 - 30 hours from baking to the final decoration. Some are more than this. Depending on the amount of work it will usually be $30 - $40 per hour + costs of materials. Please feel free to contact me and I am happy to provide you with a free, no obligation quote. As a guide these are your basic starting prices below: 

    Single Tier :$140+

    2 Tier $220+

    3 Tier $400+

    4 Tier $650+

    5 Tier $950+

     

    3D Cakes start from $280+ 

  • PAYMENT

    Confirmation of an order will usually require a 30% deposit with the final payment due 7 days prior to the event. If final payment is not received 7 days prior then the order will be automatically cancelled (cash upon delivery for the balance is okay - but please let me know if this is your preferred arrangement). 

    Unfortunately there is no refund of the deposit if the order is cancelled less than 7 days before the event. This is because I have usually purchased the products .

     

    If the cake is cancelled prior to the 7 days, then 50% of the deposit will be returned to you as I will often have turned away another order to do yours.

    A couple of important points:

    I am unable to leave a cake at a reception without full payment.

    I will endeavor to match a design and color but please be aware that materials can vary as does the artist’s individual technique. This may give a different feel to a cake – so please review my gallery to ensure you are happy.

     

    No refund is provided if you do not like the cake.

     

    No refund is provided if any part of the cake is eaten.

    No refund is given if I have left the cake in good order and someone has moved it and damaged it after I have left it.

  • DELIVERY

    Either pick up for delivery is okay but please note that I am not available for deliveries during the weekdays.

    If it is a weekday event then pick up is preferred: however I am happy to work with you for the most suitable mutual arrangement. 

    FYI:  Fresh flower cakes can only be done for a Saturday or Sunday upon request.

    Delivery is a minimum charge of $30 but will vary depending on distance.

  • CAKE DESIGN

    All of my cakes are one of a kind, designed especially for you and your special event. I don't have a catalogue of designs to chose from, rather I prefer to work with you using a range of ideas, pictures and sample to create something that is unique.

    Creating a design in itself can take time, often meaning that many text messages/emails will be exchanged. Or if you don't have to time, I am happy to create something for you.  

    My only request is that you do not ask me to copy another artists work. I am happy to take ideas but I will not recreate something exactly. I will also not guarantee an exact match.

    I also reserve the right to artistic license and where a request is not achievable or looks out of place, I may amend it to better suit the theme. 

  • ORDER TIME

    I require a minimum of three weeks notice and am often booked many weeks to months in advance. I do not book multiple cakes in a week, so the earlier the better, however, please do not hesitate to ask if you have a question.

  • CAKE FLAVORS

    I don't have a set range of cakes flavors and will consider most requests, however, some designs are more suited to certain cake styles than others.

    Please note that I don't bake sponge cakes or any other cake or filling that requires refrigeration (Unfortunately no cream or soft fillings). This means that most of my cake fillings are white or dark chocolate ganache that can be flavored. 

     

    I will on occasion fill and decorate in a homemade buttercream for those who prefer a softer style icing but I am limited to the decorations I can use on these (please let me know up front if you would like a buttercream cake)